By doing so, iCloud informs the Mail app about the folder removal. How to Fix Apple Mail Not Moving Messages Delete the Target Folder From iCloudĪ number of users solved this issue by deleting the target folder from iCloud on the Web, instead of doing that in Mail. Of course, the confirmation never comes back because iCloud hasn’t received the email update information in the first place. And so, the Mail App ends up waiting forever and ever for iCloud’s confirmation to complete the email moving process. Additionally, iCloud doesn’t send back any confirmation to your Mail App. What happens is that your Mac copies the folder locally, but it fails to communicate the update to iCloud. This often happens when you’re moving a large number of emails in one go. More specifically, the app fails to communicate certain emails back to iCloud. This issue is often caused by a problematic email jamming up your system and blocking the Mail app from completing the email indexing process. What Causes Apple Mail to Get Stuck on Moving Messages?
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